Terms & Conditions

Introduction

Welcome to Muna Aesthetics. These terms and conditions outline the rules and regulations for the use of our website, located at www.munaaesthetics.com.

By accessing this website or booking a treatment with us, you accept these terms and conditions in full. Do not continue to use Muna Aesthetics if you do not agree with any part of the terms and conditions stated on this page.

1. General Information

Company Name: Muna Aesthetics
Business Address: 16 Thames St, Kingston upon Thames, KT1 1PE, United Kingdom
Email: info@munaaesthetics.com
Phone: 07846818607

2. Services

Muna Aesthetics provides non-surgical aesthetics treatments, including but not limited to Botox, dermal fillers, microneedling, and skin rejuvenation procedures.

By booking an appointment, you agree to follow all pre- and post-treatment advice given by your practitioner. We reserve the right to refuse service to anyone for medical, safety, or professional reasons.

3. Appointments

  • All appointments must be booked in advance via our website.

  • A non-refundable deposit is required to secure all bookings.

  • Appointments can be rescheduled with at least 48 hours’ notice at no extra cost.

  • Cancellations made with less than 48 hours’ notice or non-attendance may result in the deposit being retained.

  • Late arrivals may result in reduced treatment time or rescheduling.

4. Payments

  • Payments can be made by cash, debit/credit card, or Bank Transfer.

  • Full payment is required at the time of service, unless prior arrangements have been agreed.

5. Refunds

  • Due to the nature of aesthetics treatments, refunds are not typically available once services have been provided.

  • If you are dissatisfied with your treatment, please contact us within 7 days so we can assess and address your concerns.

6. Medical Disclaimer

  • You must follow aftercare advice provided to minimise risks and optimise results.

  • Muna Aesthetics will not be held liable for complications arising from undeclared health conditions, failure to follow advice, or seeking treatments from another provider post-appointment.

7. Privacy Policy

Your privacy is important to us. Please see our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data in accordance with the UK GDPR and Data Protection Act 2018.

8. Use of Website

You agree not to use this website:

  • In any way that may cause damage, disruption, or impairment of the website’s availability.

  • For unlawful, fraudulent, or harmful activity.

9. Intellectual Property Rights

Unless otherwise stated, Muna Aesthetics and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved.

10. Limitation of Liability

Muna Aesthetics, its practitioners, and employees shall not be held responsible for any indirect, incidental, or consequential damages that may result from treatments or use of our website. Nothing in these terms limits liability for death or personal injury caused by negligence.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.

12. Changes to Terms and Conditions

We may update these terms and conditions at any time. Changes will be posted on this page, and continued use of our website or services signifies your acceptance of these updates.

Contact Information

If you have any questions regarding these terms and conditions, please contact us:

Business Address: 

16 Thames St, Kingston upon Thames, KT1 1PE, United Kingdom

Email: info@munaaesthetics.com
Phone: 07846818607